jje77's Privacy Policy
This document contains a complete description of how your personal information is collected, stored, and protected on the jje77 platform.
1 Introduction & Scope
jje77 ("we", "us") is a trusted digital entertainment platform operated for online gaming users in Bangladesh. This Privacy Policy ("Policy") applies to jje77's website, mobile application, and all related services.
This Policy tells you what kinds of personal information we collect, why we collect it, how we use it, and the circumstances under which it may be shared with third parties. By using any jje77 service, you are considered to have agreed to the terms of this Policy.
If you have any objection to any part of this Policy, please contact us or refrain from using the platform. We may update this Policy from time to time — any changes will be published on this page.
This Policy applies only to users aged 21 or older. We do not knowingly collect information from minors.
2 What Information We Collect
Various types of information come to us through the process of creating an account, managing payments, and playing games on jje77. This information can be divided into two categories.
2.1 Information You Provide Directly
When you register or contact us, we collect the following information:
- Full name and username
- Email address and mobile number
- Date of birth (for age verification)
- Payment account details (bKash, Nagad, Rocket, or bank account number)
- National ID card or passport details for identity verification
- Content of communications with our support team
2.2 Automatically Collected Information
The following information may be collected automatically while you use the platform:
- IP address and device identifier information
- Browser type, version, and operating system
- Page visit and navigation log data
- Session duration and click-tracking data
- Cookies and local storage data (see Section 7 for details)
- Gameplay history, betting, and transaction records
3 Purpose of Data Use
jje77 has specific and legitimate purposes for collecting your information. We use the information collected for the following:
- Account management: Ensuring registration, login, and identity verification.
- Payment processing: Completing secure deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Fraud prevention: Identifying irregular transactions and maintaining platform security.
- Customer service: Resolving issues and answering queries via live chat and email.
- Platform improvement: Analyzing user behavior to improve the gaming experience and service quality.
- Responsible gaming: Monitoring playing patterns to identify risky behavior and provide support.
- Communication: Sending important service-related notifications and updates (and promotional messages with your consent).
- Legal compliance: Retaining information necessary to comply with applicable laws and regulations.
We never sell your information to third parties. Details on data sharing are provided in Section 4.
4 Sharing Data with Third Parties
jje77 does not sell, rent, or commercially distribute your personal information. However, a limited amount of information may be shared in the following cases to ensure smooth operation of services:
4.1 Payment Service Providers
The minimum information necessary to complete transactions is shared with bKash, Nagad, Rocket, and associated banks. These organizations are governed by their own privacy policies.
4.2 Technology & Service Partners
We work with trusted technology partners for game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft), server hosting, and security services. Only the information necessary to provide the service is supplied to them.
4.3 Legal Requirements
We may be required to provide information in response to a court order, a lawful request from a government authority, or as required by applicable law. In such situations, we will only provide the minimum amount of information legally required.
4.4 Business Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred. Should this occur, we will notify you in advance.
5 Data Security Measures
jje77 applies industry-standard security measures to protect your personal and financial information. The key components of our security framework are:
- SSL encryption: All data transmissions on the platform are protected by SSL/TLS encryption, which keeps your information safe from interception.
- Secure data storage: Sensitive information is stored in encrypted databases. Passwords are never stored in plain text.
- Access controls: Strict role-based access policies are followed — only authorized personnel can access specific data.
- Regular security audits: Regular internal and external security assessments are conducted to identify system vulnerabilities.
- Fraud detection system: Automated systems monitor suspicious transactions and account activity.
Please keep in mind that no one can guarantee complete security on the internet. We therefore ask you to stay vigilant — use a strong password and do not share your login details with anyone.
6 Data Retention Period
jje77 does not hold your information beyond what is necessary. Retention periods are determined based on the type and purpose of the data:
- Account information: Retained for as long as the account is active and, after closure, for a defined period subject to legal obligations.
- Transaction records: Financial transaction data may be retained for an extended period in accordance with applicable financial laws.
- Customer service communications: Kept for a defined period for issue resolution and service improvement.
- Log data: Technical logs are generally retained for a short period and deleted after security review.
Once the retention period ends or the purpose is fulfilled, we securely delete or anonymize the data.
7 Cookies & Tracking Technologies
Cookies and similar technologies are used on the jje77 website. Cookies are small text files stored in your browser that help improve your experience on future visits.
7.1 Types of Cookies We Use
- Essential cookies: These are necessary to maintain login sessions and ensure security. The platform cannot function properly without these cookies.
- Functionality cookies: Used to remember your preferences (such as language and theme settings).
- Analytical cookies: Information about which pages users spend more time on and which features they use most helps improve the service.
7.2 Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause many platform features to stop working properly.
8 Your Rights & Options
As a jje77 user, you have several rights over your own information. We respect these rights and help you exercise them:
8.1 Right to Access
You may request to know what information we hold about you. After verification, we will provide a summary of the relevant information.
8.2 Right to Correction
If any of your information is inaccurate or incomplete, you may request a correction. Much of your information can be updated directly from your account settings.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may not be immediately deletable due to legal obligations or ongoing financial transactions.
8.4 Right to Object
You may object to the use of your information for specific purposes, particularly for marketing messages. An unsubscribe option is included in every communication.
8.5 Data Portability
In some cases, you may request your information in a structured, machine-readable format.
To exercise any of the above rights, email us at [email protected]. We will review your request as promptly as possible.
9 Protection of Minors
jje77 is operated for individuals aged 21 or older only. We do not knowingly collect any personal information from minors.
Age verification is in place during the registration process. If a minor has created an account using false information and this comes to our attention, we will immediately close that account and delete all associated data.
If you believe a minor is using our platform, please notify us at [email protected].
10 Policy Changes & Updates
jje77 reserves the right to revise this Privacy Policy as needed. The Policy may be updated due to expansion of services, technological changes, or legal requirements.
For significant changes, we will:
- Update the date on this page.
- Notify registered users by email.
- May display a notification when you log in to the platform.
If you continue to use the platform after any changes, you will be considered to have accepted the revised Policy. We therefore recommend that you visit this page regularly.
Contact Us About Privacy
Talk to our support team
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us. We provide support in both Bengali and English.
24/7 live chat support available
We take your privacy very seriously. Every request you make will be given sincere consideration.